FAQs

What is Meetots' return policy?
A: You can return any product within 5 days of delivery, as long as it’s unused, unwashed, and in its original packaging. If you have more questions, email us at Support@meetots.com.

Can I exchange a product if the size isn’t right?
A: Yes, you can exchange your product within 14 days of receiving it. Just make sure it’s in original condition. Reach out to Support@meetots.com for assistance.

How long does it take to get my refund?
A: Once your return is approved, the refund will be processed within 7 to 10 working days. It will be sent to your original payment method.

What kind of fabric does Meetots use?
A: We mostly use organic cotton, which is soft, breathable, and gentle on your child’s skin. It’s also better for the environment!

How can I reach Meetots if I need help?
A: You can call us at +923111194449 or send an email to Hello@meetots.com for general inquiries. For issues with your order, contact Support@meetots.com.

Do you deliver across Pakistan?
A: Yes, we ship nationwide. No matter where you are in Pakistan, Meetots will reach you!

What are the shipping charges for orders?
A: We charge a flat rate of 150 PKR for shipping across Pakistan. However, if your order total exceeds 2500 PKR, you’ll enjoy free shipping on your purchase.

What makes Meetots different from other kids' clothing brands?
A: We offer unique designs, use organic fabrics, and follow eco-friendly practices. Plus, we keep our products budget-friendly, so you get the best quality without overspending.